General Conditions of Sale, effective from 01/01/2026.

INTRODUCTION

This information notice is provided for the website https://tecnobike.info (Website).

Seller's details: Tecnobike S.r.l. – Via Anguillarese 46, 00061 Anguillara Sabazia

Art. 1 Scope of application

1.1 The General Conditions of Sale apply to all sales made by the Seller on the Website.

1.2 If the Website allows it, entering your tax code during a purchase implies that you are acting as a Consumer pursuant to art. 3, paragraph I, letter a) of the Consumer Code (Legislative Decree 6 September 2005, n. 206). Please note that a Consumer is a natural person who acts for purposes unrelated to any entrepreneurial, commercial, craft, or professional activity carried out. If, on the other hand, it is possible to enter a VAT number (yours or that of a legal entity), this implies a purchase as a "Professional", pursuant to art. 3, paragraph I, letter c) of the Consumer Code. A Professional is a natural or legal person who acts in the exercise of their entrepreneurial, commercial, craft, or professional activity, or an intermediary thereof. The implications of purchasing as a Consumer rather than a Professional will be described later in this document.

1.3 The terms indicated are to be understood as working days, thus excluding Saturdays, Sundays, and national holidays. The images and descriptions on the Website are to be considered merely indicative. Colors may differ from the actual ones due to the settings of the computer systems or computers used by you for viewing them.

1.4 The General Conditions of Sale may be amended at any time. Any changes and/or new conditions will be effective from the moment of their publication on the Website. You are therefore invited to regularly access the Website and consult, before making any purchase, the most updated version of the General Conditions of Sale.

1.5 The applicable General Conditions of Sale are those in force on the date the purchase order is sent.

1.6 These General Conditions of Sale do not govern the sale of products and/or services by parties other than the Seller that may be present on the Website via links, banners, or other hypertext links. Before carrying out commercial transactions with such parties, it is necessary to check their conditions of sale. The Seller is not responsible for the provision of services and/or for the sale of products by such parties. The Seller does not carry out any control and/or monitoring on the websites accessible through these links. The Seller is therefore not responsible for the contents of such sites nor for any errors and/or omissions and/or violations of law by them.

1.7 You are required to carefully read these General Conditions of Sale as well as all other information that the Seller provides on the Website, including during the purchase process.

1.8 The Seller shall in no case be liable to you or third parties for any indirect, incidental, special, or consequential damages. This includes, by way of example, any loss of profit or other indirect loss resulting from the use of the Website or the inability to use it. The Seller cannot guarantee or state: (i) that the Website is free from viruses or programs that may damage data; (ii) that the information contained on the Website is accurate, complete, and up-to-date.

1.9 Unless otherwise agreed with the Seller, it is not possible to place orders via email on the Website. The Seller does not accept orders by phone, unless otherwise agreed with the customer.

1.10 The entirety of any element of the Website is the property of the Seller or third parties. Unless specifically agreed in writing by the Seller, it is prohibited to reproduce, in whole or in part and by any process whatsoever, to distribute, publish, transmit, modify or sell all or part of the content of the Website.

Art. 2 Purchases on the Website

2.1 To make purchases on the Website, you must follow the procedure on the Website, entering the requested data each time. The sales contract is concluded when the order reaches the Seller's server.

2.2 You undertake to immediately inform the Seller if you suspect or become aware of an improper use or improper disclosure of any information entered by you on the Website.

2.3 You guarantee that the personal information provided is complete and truthful and undertake to indemnify and hold the Seller harmless from any damage, compensation obligation and/or penalty arising from and/or in any way connected to the violation of this commitment. You undertake to immediately inform the Seller if you suspect or become aware of an improper use or improper disclosure of your Website access credentials.

2.4 The Seller reserves the right to refuse orders from users who have previously violated these General Conditions of Sale or any regulatory provision.

2.5 To place orders on the Website, it is not necessary to accept these General Conditions of Sale. However, sending the purchase order constitutes acceptance of this document.

2.6 The Seller is the sole counterparty of the user who intends to purchase one or more products through the Website and is therefore (i) the party to whom the user addresses their order, in order to accept the offer and conclude the sales contract; (ii) the party who assumes pre-contractual obligations arising from the offer towards the user; (iii) the party who concludes the sales contract with the user, assuming the relative obligations and rights. The purchase contract concluded through the Website is therefore concluded between the user and the Seller.

2.7 On the Website and in communications with customers relating to the Website, the Seller reserves the right to act under its trade name. Therefore, when the Seller's trade name or the first person plural ("We") is used on the Website and/or in communications with customers concerning the Website, the reference is to be understood as applying, in addition to the Website, also to the Seller.

2.8 The Seller provides no guarantee that the Website will be constantly functioning and operational. Updates to the CMS platform may occur, which could lead to a temporary suspension of the service. The Seller assumes no responsibility for any prejudice or damage that the user may suffer from this circumstance.

2.9 After the purchase, you will receive an order confirmation email. The order confirmation email will contain at least the following information: (i) Seller's details; (ii) characteristics of the purchased Product; (iii) purchase price and any taxes; (iv) any additional costs; (v) right of withdrawal or its exclusion; (vi) shipping address; (vii) payment method used.

2.10 The colors of the Products on the Website are indicative and may depend on the resolution of the device used by the user. The Seller assumes no responsibility if the color of the Product differs from what the user expected. The user is invited to contact the Seller in case of doubts about the color of one or more Products on the Website.

Art. 3 Product Availability

3.1 The Products offered on the Website are limited in number. It may therefore happen, also due to the possibility that several users simultaneously purchase the same Product, that the ordered Product is no longer available after the purchase order has been transmitted.

3.2 Information on product availability is available on the Website. Product availability is continuously monitored and updated. However, since the Website can be visited by multiple users simultaneously, it may happen that multiple users purchase the same Product at the same time. In such cases, therefore, the Product may appear available for a short period, when it is actually out of stock or not immediately available, and it may be necessary to wait for restocking.

3.3 You will be informed in case the ordered Product is unavailable. In this event, you will be entitled to terminate the purchase contract. However, please consider that before requesting the termination of the contract, the Seller reserves the right to implement these measures:

• If restocking is possible, an extension of the delivery terms, offered by the Seller, with an indication of the new delivery term.

3.4 Should a refund be requested for the purchase of Products that turned out to be unavailable, the Seller will process the refund within a maximum of 2 days.

3.5 If you exercise your right of termination, the contract is terminated. If payment of the total amount due, consisting of the product price, shipping costs (if applicable), and any other additional costs, as resulting from the order (Total Amount Due), has already occurred, the Seller will refund the Total Amount Due as provided in the "Payment Methods" article below.

Art. 4 Prices

4.1 Prices on the Website include VAT.

4.2 Furthermore, prices on the Website do not include the WEEE contribution as products not subject to the relevant regulation are sold.

4.3 The Seller reserves the right to modify the price of the Products at any time, without prior notice, it being understood that the price charged to you will be that indicated on the Website at the time of placing the order and that any subsequent variations (increases or decreases) after the transmission of the order will not be taken into account.

4.4 Product shipping costs are your responsibility, unless otherwise stated.

4.5 The Seller will only ship the Products after receiving confirmation of payment authorization or successful crediting of the Total Amount Due. Ownership of the Products will be transferred to you at the time of shipment, understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, due to reasons not attributable to the Seller, will be transferred to you when you, or a third party designated by you and different from the carrier, physically take possession of the Products.

4.6 The purchase contract is subject to rescission in the event of non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will consequently be cancelled.

4.7 If there is an error in the price of the Product indicated on the Website, the Seller reserves the right to communicate the correct price to the customer even after the purchase order has been concluded. In this scenario, the customer has the option to accept the new price or to cancel the purchase contract. The Seller can also cancel the purchase contract for the Product in these cases. The Seller can also cancel the sale if there is an error in the Product's availability.

Art. 5 Payment Methods

5.1 This article describes the payment methods available on the Website. The user can in any case contact the Seller for further information.

5.2 You can make purchases on the Website using payment cards. The charge will only be made after (i) your payment card details used for payment have been verified and (ii) the issuing company of the payment card you used has authorized the charge. In application of Directive 2015/2366/ (EU) on payment services in the internal market (PSD2), you are informed that you may be required to complete the purchase process by satisfying the authentication criteria required by the payment institution responsible for managing the online payment transaction. The authentication criteria refer to the user's identity (to satisfy this criterion, the user must be registered on the Website at the time of purchase) and the simultaneous knowledge of the authentication code transmitted by the payment institution (Strong Customer Authentication). Failure to complete the procedure described above may make it impossible to finalize the purchase on the Website. The confidential data of the payment card (card number, cardholder, expiry date, security code) are encrypted and transmitted directly to the payment processor without passing through the Seller's servers. The Seller therefore never has access to and does not store, even if you choose to store such data on the Website, your payment card details used for the payment of the Products. Accepted payment cards can be viewed in the footer of the Website and/or during the purchase process and are, by way of example, the following:

• Visa.
• MasterCard.
• ApplePay.
• Shopify Payments.
• Google Pay.
• Maestro. 

5.3 It is possible to pay by bank transfer on the Website. Bank details are displayed on the Website. If payment is not made within 3 calendar days, the Seller reserves the right to cancel the purchase order.

5.4 It is not possible to purchase on the Website with cash on delivery, unless otherwise agreed with the Seller and with any additional costs that may be charged.

5.5 On the Website it is possible to complete the purchase by entering discount codes, coupons or vouchers. If the value of the discount code is less than that of the order, the remaining amount can be completed according to the payment methods provided on the Website. Each discount code can be used for a single purchase. Discount vouchers can never be converted into cash.

 5.6 Any alternative methods other than those indicated above are or will be described in this article.

You can also make purchases on the Website using the PayPal payment solution. If you choose PayPal as your payment method, you will be redirected to the www.paypal.it website where you will make the payment according to the procedure provided and governed by PayPal and the terms and conditions of the contract agreed between you and PayPal. The data entered on the PayPal website will be processed directly by PayPal and will not be transmitted or shared with the Seller. The Seller is therefore unable to know and does not store in any way the details of the payment card linked to your PayPal account or the details of any other payment instrument connected to that account.

It is also possible to make purchases on the Website using Klarna's installment payment solution. The first payment is debited at the time of shipment of the order and/or at the time of conclusion of the purchase contract, while subsequent payments are debited every 30 days from the first debit, unless otherwise indicated on the Website or by the payment service provider (Klarna). If you choose Klarna as your payment method, you will be redirected to www.klarna.com where you will follow the procedure provided and governed by Klarna and the terms and conditions of the contract agreed between you and Klarna. The data entered on the Klarna website will be processed directly by Klarna and will not be transmitted or shared with the Seller.

You can purchase on the Website using the "PayPal Later" payment instrument. This allows you to pay for the Service in 3 interest-free installments. The conditions of use of this service are regulated directly by PayPal. Further information is available on the www.paypal.com website.

5.7 In accordance with Legislative Decree No. 26 of March 7, 2023, the prices published on the Website have not been personalized based on automated decisions. The prices displayed on the Website are therefore not influenced by the consumer's previous behavior.

5.8 In the event of a price reduction, for technical reasons the Website is unable to indicate the lowest price applied to consumers in general in the 30 days preceding the application of the price reduction. For more information regarding price change policies, you are invited to contact the Seller at the contacts indicated in the Preamble.

5.9 If, for any reason, the Seller has to proceed with any type of refund in your favor for the purchase of one or more Products, the Seller will proceed with the refund to the same payment method used by the user. Any delays in the refund may depend on the bank, the type of credit card or the payment solution used.

Art. 6 Product Delivery

6.1 Product delivery is provided in: Europe. You can always contact the Seller for more information regarding product delivery; for example, to find out if delivery is possible in countries other than those indicated on the Website.

 

6.2 The delivery obligation is fulfilled by transferring physical availability or control of the Product to you.

6.3 Product delivery time from order placement: after 6/7 working days.

6.4 The term indicated in art. 6.3 is to be understood as indicative and not peremptory. The Seller therefore reserves the right to deliver the Products within 30 days from the order placement. It is your responsibility to check the condition of the delivered Product. Without prejudice to the fact that the risk of loss or damage to the Product, for reasons not attributable to the Seller, is transferred when you, or a third party designated by you other than the carrier, acquire physical possession of the Product, the Seller recommends that you check the number of Products received and that the packaging is intact, not damaged, not wet or otherwise altered, including the sealing materials, and you are invited, in your interest, to indicate any anomalies on the carrier's transport document, accepting the package with reservation. If the packaging shows obvious signs of tampering or alteration, you should promptly notify the Seller. 

6.5 With reference to the possibility of requesting delivery of the Products to a "collection point", the Seller informs you that the Website does not offer the possibility of collecting the Product at a "collection point" other than the address you provided during the purchase process. You are, however, invited to regularly access the Website to check if this delivery option becomes available on the Website later.

6.6 You have the option to choose Store Pickup as the delivery method. If the user chooses Store Pickup, the user can collect the purchased Product at the point of sale ("Store") selected from those indicated on the Website as available for pickup. As soon as the Product is ready for pickup, the user will be informed by the Seller. The Product can be collected by the user during the Store's opening hours and days. To collect the Product, the user or their delegate must provide the Store staff with suitable documentation proving the purchase.

Art. 7 Right of Withdrawal

7.1 The user is invited to pay particular attention to this article, which governs the right of withdrawal and its exclusions.

7.2 The right of withdrawal is the Consumer's right to terminate the purchase contract without being obliged to provide a reason. If you have purchased as a Professional, the right of withdrawal does not apply, unless otherwise agreed with the Seller. Any exceptions to the right of withdrawal are set out in this article 7. If there are no exceptions to the right of withdrawal, this article 7 applies in full.

• For subsequent purchases, you are invited to review this article to check for any exclusions to the right of withdrawal that could, for example, apply, upon explicit declaration of waiver of the relative right, if you opt to purchase the product by installment payment with dedicated financing.

7.3 If you are a Consumer (and if no exceptions provided for in this article apply), you have the right to withdraw from the product purchase contract without giving any reason and without incurring costs other than those provided for in this article within fourteen calendar days (Withdrawal Period). The Withdrawal Period expires after 14 days:

• in the case of an order relating to a single Product, from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the Products;
• in the case of a Multiple Order with separate deliveries, from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last Product; or
• in the case of an order relating to the delivery of a Product consisting of multiple lots or pieces, from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last lot or piece.

The Customer, even if a consumer, unconditionally waives the right of withdrawal in the case of online orders for custom-made products, or products for which the assembly option is requested which in fact customizes the product, or if they opt to purchase by installment payment or through dedicated financing, thereby consciously declaring to waive their right of reconsideration. The waiver declaration will be appropriately highlighted to the customer in the finalization phase of the purchase, in the "payment methods" section, when they choose one of the payment methods that determine their declaration of waiver of the right of withdrawal.   

7.4 To exercise the right of withdrawal, you must inform the Seller, before the expiry of the Withdrawal Period, of your decision to withdraw. For this purpose, you can write to the Seller at the contacts indicated in the Preamble, or use the contact form that may be present on the Website. You have exercised your right of withdrawal within the Withdrawal Period if the communication relating to the exercise of the right of withdrawal is sent by you before the expiry of the Withdrawal Period.

7.5 Unless otherwise agreed, the direct costs of returning the Products are borne by the Consumer, as is the responsibility for their transport, which must be carried out using the same packaging received in order to guarantee the integrity of the returned item. In the event of exercising the right of withdrawal, the Product must be delivered to the Seller's premises, or to a different address communicated by the Seller.

7.6 If withdrawal is applicable, the Seller will refund the Total Amount Due, including delivery costs, if applicable, without undue delay and in any case no later than 14 calendar days from the day on which the Seller was informed of the decision to withdraw from the contract. The refund will be made using the same payment instrument used for the initial transaction. If the Products have been shipped using a carrier chosen by the Consumer and at the Consumer's expense, the Seller may suspend the refund until the Products are received or until the Consumer has provided proof of having returned the Products, whichever is earlier.

7.7 The Consumer is solely responsible for the decrease in the value of the goods resulting from handling the Product in a way other than what is necessary to establish its nature, characteristics, and functioning. The Product must in any case be kept, handled, and inspected with normal diligence and returned intact, complete in all its parts, perfectly functional, accompanied by all accessories and instruction sheets, with identification tags, labels, and the single-use seal, where present, still attached to the Product and intact and not tampered with, as well as perfectly suitable for its intended use and free from signs of wear or dirt. Furthermore, the right of withdrawal applies to the Product in its entirety. It cannot therefore be exercised in relation to parts and/or accessories of the Product.

7.8 If the Product for which the right of withdrawal has been exercised has suffered a decrease in value resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the Product, the Seller reserves the right to deduct from the refund amount an amount equal to this decrease in value. The Seller will communicate this circumstance and the consequent reduced refund amount, providing, if the refund has already been paid, the bank details for the payment of the amount owed by the user due to the decrease in value of the Product. If the right of withdrawal has not been exercised in accordance with the applicable law, it will not lead to the termination of the contract and, consequently, will not entitle to any refund.

7.9 This article governs a very important area relating to return costs in case of withdrawal. In light of the above, the Seller deems it appropriate to highlight that the return costs of the Product will be at your expense and under your responsibility.

Products must be returned to the address indicated in the "Seller Data" section in the Preamble or to the address communicated by the Seller from time to time.

For general conditions on the return policy, please refer to the following page: Refund Policy

Art. 8 Legal Guarantee of Conformity

8.1 The Legal Guarantee of Conformity is reserved for the Consumer. Therefore, it applies only to users who have made the purchase on the Website for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

8.2 The Seller is liable to the Consumer for any lack of conformity of the Product that manifests itself within two years of delivery. The action aimed at enforcing defects not fraudulently concealed by the Seller is prescribed, in any case, within twenty-six months from the delivery of the goods. For reconditioned/used products, you accept that the legal guarantee of conformity provided for by the Consumer Code is 12 months. Your consent is expressed by accepting these General Conditions of Sale. This provision applies only if you have purchased as a Consumer.

8.3 Unless proven otherwise, it is presumed that defects of conformity that become apparent within twelve months of delivery of the Product already existed at that date, unless this hypothesis is incompatible with the nature of the Product or the nature of the defect of conformity. From the twelfth month following the delivery of the Product, however, it will be the Consumer's burden to prove that the defect of conformity already existed at the time of delivery.

8.4 In case of a lack of conformity of the goods, the Consumer has the right to have the conformity restored, or to receive a proportional reduction in price, or to terminate the contract on the basis of the conditions established by Articles 135-bis and subsequent of the Consumer Code.

8.5 The Seller is not liable for damages of any nature resulting from improper use of the Product and/or non-compliance with the instructions provided by the manufacturer, nor for damages resulting from unforeseeable circumstances or force majeure.

 

8.6 If you have made the purchase as a Professional, the preceding paragraphs of this article do not apply. In this case, the legal guarantee is governed by Articles 1490 et seq. of the Civil Code; in particular, the deadline for reporting any defects is 8 days from discovery and the action is prescribed in 1 year from delivery.

Art. 9 Manufacturer's Warranty

The Manufacturer's Warranty is an additional warranty to the Legal Guarantee of Conformity potentially provided by the Seller on the Products. The Products sold on the Site may, depending on their nature, be covered by a conventional warranty issued by the manufacturer (Conventional Warranty). You can enforce this warranty only against the manufacturer. The duration, extent, also territorial, conditions and methods of use, types of damages/defects covered and any limitations of the Conventional Warranty depend on the individual manufacturer. The Conventional Warranty is voluntary and does not replace, limit, prejudice or exclude the Legal Guarantee.

Art. 10 Applicable Law and Competent Court; Out-of-court dispute resolution - Alternative Dispute Resolution/Online Dispute Resolution

10.1 Purchase contracts concluded through the Website are governed by what is indicated in these General Conditions of Sale and, for anything not provided for, by the Italian Consumer Code.

10.2 Please note that in the case of a Consumer user, for any dispute relating to the application, execution and interpretation of this document, the court of the place where the user resides or has elected domicile is competent. In the case of a professional user, for any dispute relating to the application, execution and interpretation of this document, the Court where the Seller is based, as provided for in the Preamble, is competent.

10.3 The Seller informs the user who qualifies as a Consumer that, if they have submitted a complaint directly to the Seller, following which it has not been possible to resolve the dispute, the Seller will provide information regarding the Alternative Dispute Resolution body or bodies for the out-of-court resolution of disputes relating to obligations arising from a contract concluded based on these General Conditions of Sale (ADR bodies), specifying whether or not they intend to use such bodies to resolve the dispute itself.

10.4 The Seller also informs the user who qualifies as a Consumer that a European platform for online consumer dispute resolution (the so-called ODR platform) has been established. The ODR platform can be consulted at the following address: http://ec.europa.eu/consumers/odr. Through the ODR platform, the Consumer user can consult the list of ADR bodies, find the link to each of their websites, and initiate an online dispute resolution procedure in which they are involved.

10.5 In any case, the right of the Consumer user to refer to the competent ordinary court for disputes arising from these General Conditions of Sale is reserved, whatever the outcome of the out-of-court dispute resolution procedure relating to consumer relations by recourse to the procedures referred to in Part V, Title II-bis of the Consumer Code.

Furthermore, users residing in a Member State of the European Union other than Italy may, for any dispute relating to the application, execution and interpretation of these General Conditions of Sale, access the European procedure established for small claims, by Council Regulation (EC) No. 861/2007 of 11 July 2007, provided that the value of the dispute does not exceed, excluding interest, rights and expenses, Euro 5,000.00. The text of the regulation can be found on the website http://www.eur-lex.europa.eu.

Art. 11 Customer Service

11.1 You can request information, send communications, request assistance or submit complaints by contacting the Seller at the addresses indicated in the Preamble, or by using the contact form potentially present on the Website.

11.2 The Seller will respond within approximately 2 days.

Art. 12 Reviews

12.1 Pursuant to Legislative Decree No. 26 of 7 March 2023, the Website allows the publication of reviews by users. The Seller guarantees that the published reviews come from consumers who have actually purchased or used the Product. This is because after purchasing on the Website, the user receives an email containing a request to publish their review on the Website. Therefore, since the email is received only after the purchase, it is reasonable to assume that the relative review is attributable to a real purchase experience on the Website by the user. Among the reviews published on the Website, some may have been solicited, for example by sending a discount voucher. In such a case, this circumstance is duly indicated on the solicited review. Furthermore, reviews originating from sponsorships or relationships with a professional (e.g., influencer) may be published; this circumstance is also duly indicated on the relevant review.

Art. 13 Miscellaneous

13.1 This document fully governs the relationship between you and the Seller. In any case, the rights and obligations provided for by applicable law from time to time are reserved.

BIKE RENTAL REGULATION - GENERAL TERMS AND CONDITIONS OF THE CONTRACT

The rental and use of the pedal-assisted bicycle implies the user's knowledge and unconditional acceptance of these regulations, the rates, and the opening and closing times of TECNOBIKE SRL, the "Manager" of the asset with registered office at Via Anguillarese 46, Anguillara Sabazia (Rm) - VAT no. 05432501004

1) The user declares to collect the bicycle and all rented material in perfect working order and condition. Any damage must be reported and noted in the stylized bicycle box (see below). 2) To rent a pedal-assisted bicycle, the user must first present a valid identity document or driver's license, and a non-rechargeable credit card: these documents will be held by the operator until the end of the rental period. In case of damage to the bicycle or its components, the renter hereby authorizes the rental company to charge the cost of the reported damage to the credit card provided at the time of rental.3) The use of a MTB bicycle implies the physical fitness and technical skill of the person intending to ride it. Therefore, by renting the bicycle, the user declares to possess adequate ability and appropriate competence, without reservation. In the case of use by minors, by signing this contract, the parent/guardian or tutor of the minor assumes all responsibilities indicated in this contract and by the civil code, and consequently authorizes the minor to use the bicycle under the conditions provided by this regulation. 4) The bicycle is to be used exclusively as a means of transport and is to be treated with care, common sense and diligence, so as to avoid damage to both the bicycle itself and its accessories. It is forbidden to use the bicycle for commercial activities, nor is it possible to transfer its use to other parties; the rental is personal, carried out intuitu personae and entrusted only to the renter; it cannot be transferred for use to other parties. 5) The user is responsible for the electric bicycle until its return to the Operator; they are also responsible for damages caused to themselves, the bicycle, third parties and property during the use of the vehicle. The Operator cannot be requested for any form of compensation. 6) During the rental, the User does not benefit from any form of insurance, nor is the electric bicycle covered by third-party liability insurance. The user is in any case required to comply with the rules of the Highway Code. The Operator declines all responsibility in case of improper use of the vehicle or non-compliance with the rules of the Highway Code. 7) The Operator may carry out checks on Users during the use of the bicycles and may request their return if they identify conditions of improper use of the vehicle or in the presence of even a potential risk/danger situation; the decision regarding the return is indisputably at the discretion of the lessor and the renter, by signing this document, declares to waive any requests or objections in this regard. The Operator may refuse to rent to people who are intoxicated or under the influence of drugs (in accordance with articles 186-187 of the Highway Code) and for other reasons at the sole discretion of the Operator. 8) In case of loss of keys, bicycle accessories or damages, the Operator will request from the Customer the sum necessary for the original restoration of the bicycle, based on what is indicated in this contract or, in the absence of a price list, the supplier's quote; in case of theft of the vehicle, the user must compensate the Operator for an amount equal to the list price of the rented bicycle reduced by 25% 9) The bicycle must be returned, in compliance with the times indicated by the operator, also based on the reservation, at the same place where it was rented. The bicycle is considered returned only if returned directly to the Operator with the counter-signature of the return on the contract; parking the electric bicycle outside the rental point during closing hours cannot be considered a return. Failure to return the bicycle without prior notice or in any case not motivated by exceptional circumstances, will be considered tantamount to a crime of theft and therefore reported to the Judicial Authority.10) The user may request the Operator to intervene for the collection of the bicycle, the cost of which is to be quantified based on the distance of the collection point, with a minimum of € 40.00; the Operator is not obliged to intervene, therefore the failure to intervene cannot be a cause of contractual non-performance. It is in the Operator's interest to proceed with the collection of the bicycle, and only temporary contingencies can make the intervention impossible. 11) The User must pay the relative payment from the beginning of the rental until they present themselves for the termination of the rental contract, in addition to any charges for damages, total or partial thefts.12) In case of theft of the electric bicycle, the User must present to the Operator a copy of the report made to the competent authorities and pay an amount equal to the value of the stolen bicycle (see Art. 8), which will be returned to them in case of finding or recovery of the vehicle.

For anything not mentioned in this regulation, the relationship between the Parties (contractors) is governed by the rules of the civil code. For any dispute arising between the Parties, the competent court is that of Civitavecchia.

 

The undersigned, by sending the order reservation and following the receipt of the relative confirmation, pursuant to and for the effects of articles 38 and 47 of Presidential Decree 28.12.2000 n.445 and aware of the consequences, including criminal, provided for in case of false declarations of articles 75 and 76 of the same Presidential Decree – DECLARES to have read the rental price list and damage compensation and the current regulations for the provision of the bike rental service which constitutes, for all legal purposes, a user contract, whose general contractual conditions are declared, pursuant to current regulations, to be known and accepted, with particular reference to the consequences incumbent on the renter in case of damages caused, during the use of the vehicle, to himself, to the rented bicycle, to third parties and to property, and to the exemption of the operator's liability, pursuant to art. 1341, paragraph 2, of the civil code, which are approved in writing upon signing this request form;

 

PRIVACY INFORMATION NOTE

By sending the reservation, the user gives consent to the processing of personal data in accordance with EU law 2016/679 on personal data protection (G.D.P.R.). The collection of personal data and its processing will be carried out in compliance with the provisions of the aforementioned law. The data will not be transferred to third parties, and modification or deletion can be requested in writing at any time. The undersigned, as Parent or Guardian of the minor, declares to have read the above information and expresses free and informed consent to the processing of their personal data and personal data, including any so-called sensitive data, relating to their child, for the performance of administrative activities aimed at using the services offered by the same.